Privacy Policy Statement

We collect personal information that you voluntarily provide when creating an account or contacting assistance, including: your email address, legal name, and province of residence.

This information is collected solely for the purposes of: account verification, service delivery, communication about Portal updates, and compliance with Canadian privacy regulations.

We do not collect sensitive personal data beyond what is necessary for Portal functionality and legal compliance.

All personal information is stored on secure servers located in Canada, protected by industry-standard encryption and security protocols.

We implement technical and organizational measures including: encrypted data transmission (TLS/SSL), regular security audits, access controls, and staff privacy training.

Data retention periods are determined by legal requirements and operational necessity, typically not exceeding 7 years after account deactivation.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information may be shared with: service providers necessary for Portal operations (hosting, email delivery), legal authorities when required by Canadian law, or with your explicit consent.

All third-party service providers are contractually obligated to maintain confidentiality and security standards equivalent to our own.

You have the right to: access your personal data, request corrections to inaccurate information, and request deletion of your data subject to legal obligations.

To request data deletion, please reach our privacy officer at assistance@premiumlottoca.com with "Data Deletion Request" in the subject line.

Deletion requests will be processed within 30 days, with confirmation sent to your registered email address upon completion.

We use essential cookies for Portal functionality, including session management and security features. These cookies do not track your activity across other websites.

Optional analytics cookies may be used to improve Portal performance and user experience, with clear opt-in consent required.

You can manage cookie preferences through your browser settings or our cookie consent management tool.

In the event of a data security breach that may affect your personal information, we will: immediately investigate the incident, take steps to mitigate potential harm, and notify affected users and regulatory authorities as required by Canadian law.

For privacy-related inquiries or to report concerns, reach our Privacy Officer at:

We respond to all privacy inquiries within 10 business days.